SHIPPING POLICY

Last Updated: June 2026

Shipping Policy

Thank you for shopping with Voltly. Voltly is operated by Mahtab Ventures Ltd, a company registered in the United Kingdom.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

Delivery Times

Estimated delivery times are as follows:

• United Kingdom: 3–10 business days

• Europe: 5–15 business days

• International Orders: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, courier delays, weather conditions, peak seasons, or other factors beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Shipping Charges

Shipping costs are displayed at checkout before you complete your purchase.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Voltly is not responsible for packages delivered to incorrectly provided addresses.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will work with the carrier to assist in resolving the issue.

Contact Information

Voltly
Operated by Mahtab Ventures Ltd
Email: mahtabventuresltd@gmail.com